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    Top 5 UI/UX Annoyances That Make Me Nuts
    James Nagy
    / Categories: Design, Technology
     

    Top 5 UI/UX Annoyances That Make Me Nuts

    I think it’s time to air a few grievances on the UI/UX front.  While I’m all about great usability and design, I’ve got to say –there has been more than one occasion when I’ve found myself wishing I could bash certain electronic devices against the wall.  The instances vary.  Sometimes I’m trying to figure out how to use a new app or I’m poking around a new website and have given up altogether.  Other times, I’m helping a toddler doodle on an app designed for a toddler and find myself questioning my own intelligence as a grown human being.  Whatever the case, I’ve got some complaints.  There are a few too many repeat offenders on my list.  I’ll share mine with you, maybe it will be cathartic enough to stop me from chucking all things with a power source out the second story window –no promises.

    1. Attempting to distract me with bright colors and pictures.  I hate to be the first to say it, but if it doesn’t work then it doesn’t work.  No amount of bright blue flashing lights will take away from the fact that your app, website, software, etc. is absolutely impossible to maneuver around.  Spend a little less time on the graphics and a little more time figuring out how your users are actually using your product.
    2. If it’s made for a 2 year old, maybe you should have a 2 year old test it.  Truly.  If your target audience can’t use your product, then what is the point exactly?  If your users can’t read yet, it’s probably not the best idea to try to explain with text.  Once you’ve decided who your user group is, your design should be automatic to that specific user group.  I say this again –if it’s made for a 2 year old, then a 2 year old should be able to use it.  End of story.
    3. There are universally understood graphics, navigation, orientation cues etc. for a reason – use them.  Please stop trying to reinvent the stop sign.  It’s red.  It’s an octagon.  We all know what it means.  Don’t throw a blue triangle onto your site and expect me to know that it means “stop”.  If I have to hover over the symbol and hope that text pops up to let me know how to decipher your hieroglyphics then you’ve lost me.  Oh, and you’ve annoyed me.
    4. Applications/Programs that are ‘minimized’ when you try to exit them and not closed.  I swear sometimes I have to bulldoze the Great Wall of China to close these things… or click about 5 more buttons than I’d prefer…  regardless, if I’m done with you, I’m done with you.  Don’t be a stage five clinger Skype.  If it’s meant to be, I’ll come back to you.  Otherwise, you’ve got to set me free.
    5. Lack of a contact us button or page.  Why is it always the pages/apps/programs that we have problems with that are the most elusive on the planet?  Is there a secret organization in this world that likes to irritate users and customers by feeding them bad experiences and then making themselves harder to get in touch with then the head of the CIA?  Seriously, if I have a question or complaint how many hoops should I have to jump through?  Give us your phone number!  Sorry, but if you didn’t want to deal with customers contacting you (or complaining) you should have thought about that before you let your UI/UX go haywire.  Something to consider.

    Alright, now I want to hear your gripes, annoyances, and grievances.  I know I didn’t cover all of them.  Which ones exactly make you want to flush your tablet?

     
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    James Nagy

    James NagyJames Nagy

    Looking for a business consultant, how can I help? As Co-Founder and Managing Partner of J&S Tech Designs, I have three decades of experience and expertise to share with you and help your business, product, or idea thrive.

    Other posts by James Nagy
    Contact author Full biography

    Full biography

    As a strategic leader and entrepreneur, James Nagy has a record of generating growth by leveraging the latest technologies to drive sales, marketing, product development, and profitability. He is known for identifying and capitalizing on market trends, developing effective tactics for implementation, enhancing operating performance, and serving as a trusted advisor and business partner. Skilled at working across operations, James builds strong, cross-functional relationships and communicates complex technical information to diverse internal and external stakeholders.

    A big picture visionary, James identifies and reacts to market trends, providing disruptive strategies that go beyond IT to include sales, marketing, and product portfolio management. Building on his experience as Director of Software Development with premier companies Midas International Corporation and SXC Health Solutions, Inc., James launched two successful consulting companies, Sprocket Websites Inc. and J&S Tech Designs. As the Managing Director, he provides innovative solutions to clients in small- and mid-cap companies.

    When he is not advising other business leaders, James lends his expertise to a variety of organizations. He is a Founding Member & Committee Member of the Greater Conejo Valley Chamber of Commerce; he serves on multiple teams and committees for the Naperville Area Chamber of Commerce; he is a Founding Member of the Chicago Area DNN User Group, and he serves on the Board of Directors of the New West Symphony. In his free time, James enjoys Sci-Fi, coin collecting, traveling and wine tasting.

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