How to Respond When Your Complaint is Addressed
A few weeks ago, I shared with you a story about an awful customer service issue and an awful...
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Apple Pay Launch and iPad Facelifts
Last week Thursday, Apple held an event in California. They had some big news for Apple lovers....
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How to Use Apple Pay: What You Need to Know
Looking for a break down of Apple Pay? How to use it, how it works, and how it’s different...
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Tesla Model D Announcement and Backlash
Have you been following along with Tesla the last week or two? We took an opportunity last week:...
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Thanks for Reaching Out – Samsung Follow Up
A few weeks ago, I wrote a two part article series about my user experience with both T Mobile and...
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